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HOME DELIVERY - WHAT YOU, THE CUSTOMER, CAN EXPECT:
(and prepare for)
* Delivery will be arranged within a specific 4 hour time period, so you won't have to spend all day waiting for your delivery.
* From the time you order, you can expect delivery in 1-5 days.
* The delivery will be conducted in a professional manner and every precaution will be taken to avoid any damage to your home.
* To facilitate ease of delivery, please have make certain you have measured the dimensions of doorways, openings, stairways, etc. Have you discussed these dimensions with your salesperson to assure that the product you are having delivered will fit through every opening including its finakl destination? Please have all measurements ready to provide to the delivery agent in the telphone conversation arranging the delivery.
* Please be sure the ENTIRE pathway to your new appliance's final destination is clear.
* Please be aware that certain installations require further work, often requiring a licensed professional, and may be beyond the scope of services provided by DeliverFirst.com.
* Please see below for specific product installations.
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DELIVERY, REMOVAL AND INSTALLATION
Most all products include the following services with delivery service:
* Uncrating your new appliance and removing the packing.
* Delivering your new appliance to its location in your home.
* Inspecting your new product for damage.
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Some of the many brands we are experienced in delivering and installing. |
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The following services are available at an additional fee along with delivery service
* Removing your old appliance FROM YOUR PROPERTY and taking it away with us.
* Moving your old, working, appliances to a different location.
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DeliverFirst.com's
Appliance Delivery Trucks |
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Specific Appliance Delivery Information:
How to prepare for your delivery.
REFRIGERATORS:
* An electrical outlet must be provided within reach of the refrigerator's cord.
* Please make sure that you measure the spot where you want your new refrigerator! Most new refrigerators are different sizes than ones made 10 years ago. Be extra careful to measure baseboards and height of cabinets above your refrigerator; and don't forget the space needed for a water line if you are getting an icemaker!
* If you have an icemaker, please make sure the water connection is shut off before our delivery people arrive.
* At times, your ice and water supply line may need to be replaced. If this is needed, usually an outside professional will need to complete this task, at an additional charge.
DISHWASHERS
* Dishwashers can be delivered, and your old one removed, providing that it has been disconnected from the water, drainage, and electrical connections, and it has been freed from walls, countertops, or floors. However, installation must be done by an outside source. CDS does not provide dishwasher installation.
DRYERS
* A 30-amp service must be within reach of a standard 4-foot dryer cord, provided with your new dryer.
* A 3-prong outlet must be provided. If the standard 3-prong outlet is not available, one may have to be installed, or another method of connection sought. This requires a licensed professional, and is not part of the services provided by CDS.
* Venting your new dryer to the outside, with metallic flexible duct, is now required in many states, by law; and plastic duct is now considered a fire hazard. CDS retailers will provide you with new, metallic duct, if desired, and install it, at an additional charge.
* Please be aware of the following for gas dryer installation:
* All new Gas appliances are required to have a new "flex line" installed when an appliance is changed. DeliverFirst can provide and hook up a new flex line at an additional charge.
* Please notify your Appliance Dealer or DeliverFirst if you require PROPANE or "bottled" gas. This requires a conversion on your product, as well as the purchase of an LP conversion kit. This is available at an additional charge.
ELECTRIC RANGES
* Electric ranges will be slid into place and the packing removed.
* The customer is responsible for leveling & installing any anti-tip bracket themselves.
* A new cord may be provided, installed and plugged in at an additional charge.
* A 3-prong outlet must be existing in order to connect your range within reach of the provided 4-foot range cord. If a 4-prong connection is required, cords are available at additional charge & you must notify DeliverFirst of that need at the time of scheduling.
* If existing range is either built in or not removable by sliding the product out, additional services may be required, including the use of an outside professional. DeliverFirst Agents are not responsible for removing ranges that are built in, hard wired (connected to a junction box), or connected to any "downdraft systems" or outside venting that may require removal.
GAS RANGES
* All new Gas appliances are required to have a new "flex line" installed when an appliance is changed. DeliverFirst can provide and hook up a new flex line at an additional charge.
* Please notify your Appliance Dealer or DeliverFirst if you require PROPANE or "bottled" gas. This requires a conversion on your product, as well as the purchase of an LP conversion kit. This is available at an additional charge.
WASHERS
* Your new washer will be set in place, leveled, and the hot and cold water inlets connected.
* The drain hose will also be installed, provided it reaches your drain outlet. Drain outlets must be within reach of the 4-foot drain hose provided. If additional drain hose is required, it must be acquired & installed by the customer or a plumber..
* Hot and cold water connections will be connected, providing the old connections are not corroded, and they are easily removable. If this is not the case, additional plumbing may need to be performed to hook up your machine, at an additional charge, or by an outside plumber.
* Please make sure your old washer is free of, water, oil or debris before removal. DeliverFirst is not responsible for old machines leaking oil or other substances in your home during removal.
* Make sure that there is a water shutoff valve accessible to installers so they may turn the water off prior to installation.
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DeliverFirst's installation vehicles. |
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